How to view a seller’s rating

Before placing a bid on a vehicle in DealerClub, it’s important to understand who you’re buying from. DealerClub provides transparent seller ratings and detailed profile information to help you evaluate a seller’s reputation and performance. Checking this information before bidding helps you make a confident, well-informed decision.

In this article, you’ll learn how to view a seller’s overall rating from a vehicle listing, where to find detailed seller and dealership performance information, and how to read written reviews before placing a bid.

1 Open a vehicle listing

• From the DealerClub search results page, locate a vehicle you’re interested in.
• On the vehicle card, find the seller’s star rating displayed with the listing.
  

2 Find the seller information

• Scroll below the vehicle images on the vehicle detail page.
• Find the seller name and overall rating displayed in the seller information section.
• Click on the seller name or rating to access more detailed seller information.
  

This will allow you to review additional insights about the seller and their dealership performance.

• Continue scrolling down the vehicle detail page.
• Select the “Full Inspector Profile” link.

The Full Inspector Profile includes expanded details about the seller, including dealership performance metrics and activity insights on DealerClub.

3 Read seller reviews

On the seller profile page, you can review the seller’s:

• Bio
• Awards (if applicable)
• Performance insights
• Overall rating

• To read written reviews, click the blue rating text displayed under the seller’s overall score.
• A pop-up window will appear showing:
  • Written reviews from other dealers
  • The seller’s responsiveness to reviews (if applicable)