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How to access your shopper alerts
Learn how to access shopper alerts and leverage key insights to re-engage a lead of shoppers who are still browsing Cars.com.
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How to best respond to a Cars.com lead
Learn the strategy behind responding to different types of Cars.com leads that come through your CRM every day. Leverage granular Shopper Details to help make your communication with leads personalized to close more sales.
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How to navigate shopper details
Learn how to review shopper details to understand buyer intent, prioritize leads, and personalize follow-up on Cars.com.
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How to understand lead sourcing for Cars.com products in your CRM
Learn how lead sources for Cars.com products show up in your CRM, what they mean, and how to respond to each type of lead to close more deals.
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How to connect your CRM to customize shopper alerts
Connect your CRM to receive shopper alerts without duplicate leads.
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Expert Article
How dealers show up in the age of AI shopping
AI is changing how shoppers find dealerships. Learn which signals shape how your store shows up and what you can influence to strengthen them.
October 23, 2026 | 11 min read
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Expert Article
The leads are there, why aren’t they converting?
Lead quality depends on what happens after a lead lands. See why the conversion gap opens there, and how shopper activity data helps you close it.
October 7, 2026 | 11 min read
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Video
How to re-engage a lead who’s already moved on
See how selling strategy alerts surface shifts in shopper behavior and activity straight to your CRM, so you can meet shoppers right where they are.
October 5, 2026 | 2 min read