FAQs

To ensure your ads are live and performing effectively, connect with your Performance Manager or primary client partner for comprehensive status updates and real-time metrics. This proactive approach helps you maximize your ad spend by preventing clicks from dealership IP addresses.

Reach out to the correct point of contact if you need to update your target address. Our support team or your AE can update this on your behalf.

Learn about Cars Social targeting options including geographic radius, aged inventory prioritization, stock type filters, and Cars.com's in-market audience data.

Learn which vehicle listings qualify for Cars Social ads and what inventory details are required to serve ads on Facebook and Instagram.

Learn where your In-Market Video campaigns appear across online video, connected TV, social, live sports, and audio streaming based on your IMV tier level.

To help you navigate how we identify visitors coming from our platform, we’ve broken down our standard protocols and customization options.