FAQs

Learn about the Cars.com ‘Best Of’ Awards and how to use the winning vehicle badges to promote and endorse inventory on your lot.

Learn how to leverage the Consumer Satisfaction awards and add assets and badges to your Cars.com profile page, social channels, or dealership to hype up your positive reviews and reputation.

Learn how Deal Badges work on Cars.com, what factors determine badge eligibility, and how Deal Badges appear to shoppers.

Learn how to earn Cars Commerce rewards and rebate benefits as a Premium + customer if you bundle with other eligible Cars Commerce solutions.

Learn how to access and leverage the Dealer of the Year awards from your Dealer Panel. Check your status and show off that you are “Dealer of the Year” at your dealership.

Learn how Cars.com's American Made Index ranks vehicles and where AMI badges appear on your listings to help connect with shoppers prioritizing domestic manufacturing.

Learn how Certified listings work on Cars.com, what may qualify a vehicle as Certified, and how Certified vehicles typically appear for shoppers.

Get answers to common questions about Instant Financing powered by CreditIQ, including credit pull types, dealer tier features, adding users to Automatic, and customizing payment estimates.

Learn how to create your online payment account, log in to the payment portal, and pay your Cars.com invoice by credit card or ACH.

Learn how to add a credit card or bank account and turn on auto pay so your Cars.com invoices pay automatically.