Reputation Tools

Learn how you can build your reputation by automatically sending out review requests after a customer’s experience at your dealership. Find out how you can ensure this was set up during your onboarding process and opt-in to the data necessary to automate this process for your dealership and build your reputation seamlessly.

Learn how to personally respond to reviews left by customers from all your sites: Cars.com, Google, and Facebook directly from your Dealer Panel.

Salesperson profiles on Cars.com connect in-market shoppers with your top sellers, build trust with transparent and personalized information, and drive more qualified leads straight to your store.

Smart Response automatically crafts and posts personalized responses to dealership reviews on Facebook, Google, and Cars Commerce, saving time while boosting SEO and customer engagement.

Learn how to add and manage your staff page and salesperson profiles on your Dealer Inspire website to create a consistent, welcoming, and professional first impression for every shopper who starts on your website and walks onto your lot.

Connect your Google, Facebook, and other third-party review platforms directly to the Dealer Panel, so you can read, respond to, and manage all your reviews in one place.

Learn how to configure ReviewBuilder to control which transactions trigger review requests, where customers are directed to leave reviews, and how to customize your outreach emails.